Frequently Asked Questions
This is the most common misunderstanding, so worth answering plainly. A lunch box slows temperature change but does not hold heat on its own. For food that is genuinely hot hours later, use an insulated food jar and carry it inside the lunch box. The jar holds the temperature and the box protects and organises everything around it.
A lunch bag is soft-sided and packs flat when empty. A lunch box holds its shape, which protects what is inside from being crushed under a laptop or in a full bag. If your lunch gets squashed, buy the box.
Yes, and that is what the range is built around. Capacities are sized for a full meal rather than a child's portion, and the larger options take extras alongside the main course.
No. Rigid steel boxes protect and organise rather than insulate. They are the right choice for sandwiches, fruit and snacks, and the wrong choice if temperature is the priority.
Steel boxes are dishwasher safe. Soft-bodied designs should be wiped out and left open to dry fully rather than zipped shut, which is what stops any smell developing.
Yes, the two words describe the same thing and both get used across the category. Thermal insulation slows how fast the contents warm up or cool down. It is not the same as vacuum insulation, which is what a food jar uses to hold a temperature rather than merely slow its loss.
Because that word is somebody else's registered brand rather than a name for a type of product, and we do not put another company's brand on ours. Our flasks page explains it properly. The short version: what you want is a thermal lunch box, or a lunch box with an insulated food jar inside, and both are on this page.