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Frequently Asked Questions
No. The lid has a small drinking hole in it, and that hole does not close. It is enough to stop a knock turning into a spill on a desk and it is not enough to survive a bag. If leakproof is the requirement, choose a travel mug instead. Our lids aren't sold separately in EMEA.
For a great deal longer than a ceramic mug, because there is a vacuum between two walls of steel and almost nothing to carry heat outwards. A travel mug holds heat longer still, because a lid that closes completely loses less than a lid with a hole in it. So if the goal is hours rather than a long breakfast, choose the one that shuts.
No. The collection is deliberately mixed: handled mugs, handleless cups, and cups built to stack. If a handle matters, filter for it. If it does not, the handleless shapes are narrower and easier to store.
The hole in the lid. Drink straight through it here, and choose whether you want a handle. A travel mug shuts completely, fits a cupholder, and never has a handle. Same insulation, two different jobs.
Yes. Taking the lid off first is worth the few seconds, because that is where a coffee residue collects.
No. These are double-walled with a sealed gap between the walls, and that gap is not designed to be heated. Boil the water in something else and pour it in.
Better, if anything. Tea likes to be brewed close to boiling and then held there, which is precisely what vacuum insulation does. And steel, unlike plastic, will not put yesterday's coffee into today's Earl Grey.